A cookie is a small file of letters and numbers that is downloaded on to your computer when you visit a website, which enables the website to tailor its offerings to your preferences when you visit it.
We may obtain information about your general internet usage by setting a cookie file which is stored on your browser or the hard drive of your computer, tablet, smartphone or other device. We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on the hard drive of your device for an extended period of time. You can remove persistent cookies via your browser’s ‘clear cookies’ function. Please see www.allaboutcookies.org for more information about blocking cookies on your particular web browser.
We use analytics technologies provided by Google Analytics and other third parties. This involves cookies being set via our website, which then collect information about your usage of our website. This information is anonymous and does not contain any personal data.
Essential and Non-Essential Cookies
‘Essential’ cookies are automatically placed on your computer or device when you access or take certain actions on our website. ‘Non-essential’ cookies are only placed on your computer or device if you have consented to us doing so. We use analytical cookies on our website and these are itemised in the table below.
Essential cookies which are strictly necessary for our website to be able to operate or to provide you with a service on our website which you have requested.
We currently use one ‘Essential’ cookie on our website to link the application to the management console. This cookie is identified as ‘Frontend’ and is key to the server session.
Google Analytics Cookies
|Name of Cookie||Essential or Non-essential||Type||First or Third Party||Session or Persistent?||Expiry Time||Purpose|
|_utm.gif||Non-essential||Pixel Tracker||First||Session||Session End||Google Analytics – tracking code that logs details about the visitors browser and computer.|
|_utma||Non-essential||Http Cookie||First||Persistent||2 years||Collects data on the number of times a user has visited the website as well as dates for the first and most recent visit. Used by Google Analytics.|
|_Utmb||Non-essential||Http Cookie||First||Session||Session End||Registers a timestamp with the exact time of when the user accessed the website. Used by Google Analytics to calculate the duration of the website visit.|
|Utmc||Non-essential||Http Cookie||First||Session||Session End||Registers a timestamp with the exact time of when the user leaves the website. Used by Google Analytics to calculate the duration of a website visit.|
|_utmt||Non-essential||Http cookie||First||Session||Session End||Used to throttle the speed of requests to the server.|
|_Utmz||Non-essential||Http Cookie||First||Persistent||6 months||Collects data on where the user came from, what search engine was used, what link was clicked and what search term was used. Used by Google Analytics.|
|Name of Cookie||Purpose||Session or Persistent?|
|accounts||Lists User accounts||Persistent|
|livemode||Determines dashboard User mode||Session|
|stripe.csrf||Prevents cross site request forgery||Session|
|session||Provides a unique session identifier for dashboard Users||Persistent|
|machine_identifier||Provides a unique session identifier for authentication||Persistent|
|viewedApplePay||Retains ApplePay settings||Persistent|
|country||Sets a country code as determined by IP address||Persistent|
|lang||Sets a language code||Persistent|
|last-used-checkout-name||Customizes content for Checkout Users||Session|
|cid||Sets a value to track User metrics||Persistent|
|checkout-test-session, checkout-dashboard-session||Associates a device with a "Remember Me" Checkout account||Persistent|
Charity Log Cookies
|Name of Cookie||Essential or Non-essential||First or Third Party||Purpose|
Used to throttle the speed of requests to the server.
How to accept or reject cookies
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computer’s hard drive they should take necessary steps within their web browser’s security settings to block all cookies from this website and its external serving vendors.
You can also opt out of Google Analytics tracking by installing the browser add-on which is available to access here:
We process information about you contained in or obtained from analytical cookies in our legitimate interests as outlined in the General Data Protection Regulation. If you have any queries about our policy please feel free to contact us on 0300 111 9000.
Company registered in England and Wales with company number: 5475527