Support services for carers from 1 April 2019

Support services for carers from 1 April 2019

The contract for carer services in Gloucestershire will transfer from Carers Gloucestershire to PeoplePlus on 1 April.


They will provide a new service called the Gloucestershire Carers Hub.

The services that will transfer are:

  • Information, advice and guidance
  • Carers assessments and support planning
  • Carers Emergency Scheme
  • Carers breaks
  • Carers wellbeing payments
  • Hospital liaison
  • Carers’ voice
  • Positive Caring education and training
  • Emotional and wellbeing support
  • Peer support and support groups

We are working with PeoplePlus, Gloucestershire County Council and Guideposts to make sure the transition of carer support services is as smooth as possible.

What does this mean for carers?

We have developed a sheet of Frequently Asked Questions in partnership with PeoplePlus, the County Council and Guideposts which you can read here.

If you have any questions about the transfer of services, please email us so we can provide additional answers to common queries or call us on 0300 111 9000.  

You will still be able to access support for carers on 0300 111 9000 after 1 April as this number will transfer to the new Gloucestershire Carers Hub.