Planning for emergencies

Planning for emergencies

As a carer, you’ve probably wondered what would happen to the person you care for if you were involved in an accident or became unexpectedly ill. We want to know the people we care for will be looked after if anything happens to us.

The Carers Emergency Scheme for peace of mind

The Carers Emergency Scheme for peace of mind

The Carers Emergency Scheme is designed to put your mind at rest. It’s a free service that provides access to a 24-hour helpline. You can either nominate a trusted person to be your loved one’s emergency support, or - in some cases - arrange for professional care workers to step in. When you ring the helpline, the service alerts your nominated people to the emergency.

 

There are two versions of the scheme, providing different levels of support.

There are two versions of the scheme, providing different levels of support.

Level One

This is for carers who have family, friends or neighbours willing to provide care and support at short notice. 

To register, you can fill out a form which includes the contact details of your nominated emergency contacts. Once your form is registered you receive an enrolment card and the number for the helpline. When you ring that number, the service alerts your nominated contacts to the emergency. 

Please note that anyone you nominate must be able to access your property. 

Level Two

This is for carers who do not have anyone to step in at short notice. In an emergency, the person you care for will receive support from care workers for up to 48 hours (72 over a bank holiday). You’ll also get support to organise alternative arrangements at the end of the emergency period if necessary.

To join, call the Gloucestershire Carers Hub on 0300 111 9000. An adviser will explore if there are other services that could help you in your caring role, and also that the scheme will be able to meet the needs of the person you care for. Certain caring situations are not covered but we’ll work with you to identify alternatives.

If you are accepted on Level Two of the scheme, you will receive a registration pack from Guideposts including a plan for you to complete which details the daily care and support needed. Guideposts can help with the plan if required. Once you’re registered, you will get the number of the helpline and a copy of the plan to keep at home.

Please call 0300 111 9000 to find out more about these two schemes.