Our work will be informed by and responsive to carers, ensuring the services and support we provide continue to meet the needs of carers, today and in the future
We will take a leading, proactive role in the development and improvement of services for Carers.
We will not compromise our independence which is vital to us being able to effectively represent and support Carers.
We will work in partnership with other organisations in a coordinated way to effectively meet the varied and diverse needs of carers.
We celebrate diversity and will to be inclusive in everything we do as both an employer and service provider.
We will provide good quality support and services to meet the needs of carers, looking to continually improve and develop and share best practice.
Our staff and volunteer team is our most valuable asset. To recruit and retain good people we need to be recognised as a good employer.
VALUE FOR MONEY
We recognise we are dealing with public money and challenge ourselves to make effective and efficient use of resources and open ourselves to relevant scrutiny.
We have a responsibility to the wider community to consider social, economic and environmental issues in our decision making.